Sewer backups are an unfortunate but common problem in U.S. cities and towns. Although municipal departments make every effort to prevent such incidents, they still may occur.
If you are experiencing a sewer backup contact the Wastewater Utility at (262) 473-0560. Hours of operation are Monday - Thursday 6:00 a.m. - 3:30 p.m. and Friday 6:00 a.m. - 10:00 a.m. If outside of business hours please call the Whitewater Police Department at (262) 473-0555, option #4.
The following information is offered to help property owners and residents understand why backups happen, how they can be prevented, and what steps citizens should take if a sewer backup affects their property.