If I call the city, what will they do about a sewer backup onto my property?

The following may occur if you call the city:

  • You will be asked questions about the backup severity, possible causes, and occurrence frequency, etc.
  • City personnel will check for blockages in the main line. In any case, the mainline will be immediately cleaned. It should be noted that mainline cleaning may dislodge obstructions in laterals due to the pressures generated during the process.
  • If the main line is not blocked, you will be advised to call a plumbing or sewer contractor. View a list of local plumbing contractors (PDF) to check your lateral line. Maintenance and repair of the lateral line is the owner’s responsibility. View a diagram (JPG) for more information.
  • To minimize damage and negative health effects, you should arrange for cleanup of the property as soon as possible. There are qualified businesses that specialize in this type of cleanup.
  • If the sewer backup onto your property resulted from a blockage in the main sewer line it is still advised that you arrange for cleanup. Insurance issues can be dealt with after the health issues are remedied.

Show All Answers

1. What causes a sewer backup?
2. Is there anything I can do to prevent a sewage backup into my home?
3. How could a sewer backup affect me?
4. What should I do if sewage backs up into my home?
5. If I call the city, what will they do about a sewer backup onto my property?
6. What does the municipality do to prevent this problem?
7. Will insurance cover any damage to my home or property?
8. How and where should I report a sewer backup?