Show All Answers

1. When do the water bills come out?

Water bills are mailed on the first business day of every month. The bill will show the current amount due, and the amount due if paid after the due date. You will need to tear off the top portion of the bill to include with your payment.

2. Can I have the monthly utility billing automatically deducted from my bank or credit card account?

Yes, it can be set up to automatically deduct from your checking account, savings account, or MasterCard or Visa credit card.

3. What forms of payment can I use for the payment of transactions with the City?

We accept MasterCard, Visa, debit cards, Cash, checks. The City of Whitewater does not accept credit or debit cards for the payment of property/personal property taxes.

4. Where can I drop off my utility payments?

You can drop off the payment of utility bills at the following locations:

• Finance/utility counter
• City Municipal Center Drop box located near entrance of the City Municipal Center
• Commercial Bank of Whitewater
• First Citizens State Bank

5. What kind of business can I conduct at the Finance/Utility office?

• Notary services - free of charge
• Payment for City services in which an invoice(s) was generated
• Payment of ambulance billings
• Payment of utility bills (water/sewer)
• Payment of your property tax first installment
• Purchase attraction tickets
• Purchase dog licenses
• Purchase refuse/recycling bags
• Transfer/set up utility services

Where to Make Payments

We do not accept payments for parking tickets at the finance/utility counter. They can be paid at the Police administrative services counter on the same floor. They may also be placed in the drop box at both entrances to the City Municipal Center.