Frequently Asked Questions

Water bills are mailed on the first business day of every month. The bill will show the current amount due, and the amount due if paid after the due date. You will need to tear off the top portion of the bill to include with your payment.

Yes, it can be set up to automatically deduct from your checking account, savings account, or MasterCard or Visa credit card.

We accept MasterCard, Visa, debit cards, Cash, checks. The City of Whitewater does not accept credit or debit cards for the payment of property/personal property taxes.

You can drop off the payment of utility bills at the following locations:

• Finance/utility counter
• City Municipal Center Drop box located near entrance of the City Municipal Center
• Commercial Bank of Whitewater
• First Citizens State Bank

What kind of business can I conduct at the Finance/Utility office?

• Notary services - free of charge
• Payment for City services in which an invoice(s) was generated
• Payment of ambulance billings
• Payment of utility bills (water/sewer)
• Payment of your property tax first installment
• Purchase dog licenses
• Refuse/Recycling bags are available in the Finance Department in Fall
• Transfer/Set up utility services