The valve on the street side of my water meter is leaking. Will the City repair it?

The City maintains the water line within the public road right-of-way and the meter itself. The rest of the system is the responsibility of the homeowner. The City does not provide repair service. The Utilities Division will shut off the water at the curb box if needed for a repair.


In an emergency situation, call the Water Works Department at 262-473-0560 or, if it is an evening or weekend, the Police Department at 262-473-0555 so a maintenance worker can be dispatched to shut off your water. If your repair is not an emergency, please call the Water Works Department at least 24 hours before the repair is to be made to schedule the water shut off.


The curb box will be located ahead of time and checked for operability. A maintenance worker will meet with you or your representative at the scheduled time to shut off the water.

Show All Answers

1. What causes discolored water or unpleasant odors?
2. How can I avoid freeze-ups?
3. Why are the hydrants flushed?
4. Recently, my water pressure dropped or there is no water at all. What is happening?
5. Who is responsible for maintaining the sewer line to my home?
6. The valve on the street side of my water meter is leaking. Will the City repair it?
7. I am setting up my water softener. What is the hardness of Whitewater's water, and what is the iron content?
8. Planning to dig in your yard?
9. My yard has been painted with different colors. What work is being done?