How can I avoid freeze-ups?

If you are going away on vacation in the winter, avoid turning your thermostat down as far as it will go. If the temperature falls too low in the basement where water service enters your home, your water meter or pipes might freeze and burst, resulting in water damage to your home. If your water meter freezes, you will be responsible for the charge for repair or replacing the meter.

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1. What causes discolored water or unpleasant odors?
2. How can I avoid freeze-ups?
3. Why are the hydrants flushed?
4. Recently, my water pressure dropped or there is no water at all. What is happening?
5. Who is responsible for maintaining the sewer line to my home?
6. The valve on the street side of my water meter is leaking. Will the City repair it?
7. I am setting up my water softener. What is the hardness of Whitewater's water, and what is the iron content?
8. Planning to dig in your yard?
9. My yard has been painted with different colors. What work is being done?